Privacy Policy
Introduction
This Privacy Policy explains how AKASH and its affiliates (“AKASH, we, our, us”) collect, use, share, protect, and otherwise process your personal data through our website https://theroyaldeals.com (“Platform”).
You may be able to browse certain sections of the Platform without registering. We do not offer any products or services outside India, and your personal data will primarily be stored and processed in India.
By visiting the Platform, providing your information, or using any products or services offered, you agree to be bound by this Privacy Policy, our Terms of Use, and the applicable product/service terms. You also agree that your personal data will be governed by the laws of India, including data protection and privacy laws. If you do not agree, please do not use the Platform.
Information We Collect
We collect personal data when you use our Platform, interact with us, or engage in transactions. This includes—but is not limited to—information provided during sign-up or use of the Platform such as:
Name
Date of birth
Address
Telephone/mobile number
Email address
Identity or address proof
With your consent, we may also collect sensitive personal data such as:
Bank account details
Credit/debit card or other payment instrument details
Biometric information (e.g., facial or physiological data used for specific Platform features)
You may choose not to provide certain information, although doing so may limit your access to certain Platform features or services.
We may also track your behaviour and preferences on the Platform and compile this information on an aggregated basis. In addition, we collect transaction-related data on our Platform and on third-party partner platforms. When data is collected directly by a third-party partner, their privacy policy applies. We encourage you to review those policies before sharing information.
Important: If someone claiming to be from AKASH asks for sensitive information such as card PINs, net-banking passwords, or mobile banking credentials, do not share it. If you have already shared such information, immediately contact law enforcement authorities.
How We Use Your Information
We use your personal data to provide and improve our services. This includes:
Processing and fulfilling orders
Assisting sellers and business partners
Enhancing customer experience
Resolving disputes and troubleshooting issues
Sending information about offers, products, updates, and services
Customising your Platform experience
Detecting and preventing fraud or criminal activity
Conducting surveys, analysis, and marketing research
Enforcing our terms and policies
If we use your personal data for marketing, we will give you the option to opt out. Not providing required permissions may affect your access to certain services.
Sharing of Personal Data
We may share your personal data with:
Our group companies, affiliates, and other corporate entities
Sellers, business partners, logistics providers, payment instrument issuers, and third-party reward program partners
Third-party service providers involved in delivering our services
We may also share personal or sensitive personal data with government authorities or law enforcement agencies when required by law or when such disclosure is made in good faith to:
Comply with legal processes
Enforce our Terms of Use or this Privacy Policy
Address claims of third-party rights violations
Protect the safety and rights of users or the public
Security Measures
We adopt reasonable security practices to protect your personal data from unauthorized access, disclosure, loss, or misuse. While we follow strict security guidelines and use secure servers, no method of data transmission over the internet is completely secure. By using the Platform, you acknowledge these inherent risks.
Users are responsible for protecting their account login credentials.
Data Deletion and Retention
You may delete your account through your profile settings or by contacting us. Please note:
Deleting your account will result in loss of all associated information.
If you have pending grievances, claims, shipments, or services, we may delay or refuse deletion.
Once deleted, account access will be permanently disabled.
We retain personal data only for as long as necessary for the purposes for which it was collected or as required by law. We may retain anonymised data for analytics and research. We may also retain certain information to prevent fraud or for other legitimate purposes.
Your Rights
You may access, update, and rectify your personal data through the Platform’s account settings.
Consent
By visiting the Platform or providing your information, you consent to the collection, use, storage, and processing of your personal data as described in this Privacy Policy.
If you provide personal data about another individual, you confirm that you have the authority to do so and permit us to use the information under this Policy.
You also consent to being contacted by us or our partners (including corporate entities, affiliates, lenders, marketing partners, technology partners, etc.) via SMS, instant messaging apps, phone calls, or email for purposes outlined in this Policy.
You may withdraw your consent by writing to our Grievance Officer. Please mention “Withdrawal of consent for processing personal data” in the subject line. Withdrawal of consent is not retroactive and may limit access to services requiring such data.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes as required under applicable laws. Please check this page periodically for updates.
Grievance Officer
📧 Email: info@theroyaldeals.com
📞 Phone: +91 95994 92730
